ADP Workforce Manager Expert

4 days ago


Oslo, Oslo County, Norway ADP Full time

Job Summary:

This ADP Workforce Manager Expert role involves implementing solutions using ADP's Implementation Methodology and the ADP Workforce Manager product. As an expert, you will work closely with clients to deliver high-quality solutions.

Main Responsibilities:

The successful candidate will be responsible for:

  • Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. Act as a mentor and support fellow team members in developing their skills.
  • Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/problems that may occur.
  • Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
  • Provide relevant training and knowledge sharing opportunities for members of the Implementation Team, including informal on-the-job training and facilitating formal training courses.
  • Demonstrate and apply knowledge of key implementation strategies such as the ADP implementation methodology.
  • Knowledge of support methodologies including usage of an Issue tracking process.
  • Liaise with internal groups including TSG, Hosting, Client Services, Project Management and Product Management to ensure that clients receive the highest levels of service.


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