Retail Store Leadership Position

3 days ago


Oslo, Oslo County, Norway TN Norway Full time

Company Overview:

Arc'teryx is a leading manufacturer of high-performance outdoor apparel and equipment. We are committed to creating innovative, functional products that empower our customers to explore the world's most rugged and beautiful landscapes.

Job Description:

We are seeking a highly motivated and experienced Retail Store Lead to join our team at our Oslo store location. As a key member of our retail leadership team, you will be responsible for delivering an exceptional customer experience, driving sales growth, and leading a talented team of product guides.

Key Responsibilities:

  1. Lead from the floor, 5 days a week, championing exceptional customer service and a world-class guest experience
  2. Support product guides in delivering technical product knowledge and ensuring seamless customer interactions
  3. Oversee inventory management, including receiving, processing, restocking, and visual merchandising to maximize sell-through
  4. Communicate company initiatives, policies, and priorities to the team
  5. Manage store operations, including opening and closing procedures, and accurately process guest transactions using our Point of Sale system
  6. Rotating through areas of focus to deep dive into each of the five pillars of the business: experience, product, community, operations, and people

Requirements:

  1. 1-2 years of retail experience and 1+ year of leadership experience
  2. Prioritizing customer service and delivering an exceptional experience for guests
  3. Strong time management skills and ability to prioritize and adapt to daily business needs
  4. Flexibility and adaptability when faced with ambiguity
  5. Ability to lift up to 30 lbs

Availability Requirements:

  1. Available for a minimum of one open, one close, and one weekend shift each week
  2. Full-time position with 30-40 hours per week (5 days per week)


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