
Inventory Management Specialist
3 days ago
Job Overview
As a Supply Chain Coordinator at Microsoft, you will play a critical role in ensuring the smooth operation of our global data center infrastructure. Your responsibilities will include performing cycle audits, coordinating with suppliers to initiate warranty claims, and developing working knowledge of stock control and inventory management practices.
About Our Infrastructure
Microsoft's Cloud Operations & Innovation (CO+I) is responsible for delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. Our infrastructure consists of over 200 data centers in 32 countries and millions of servers, supporting more than 1 billion customers and 20 million businesses worldwide.
Your Responsibilities
- Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
- Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, following all Service Level Agreements (SLAs) related to RMA warranty process.
- Develop working knowledge of stock control and inventory management practices and procedures.
- Ensure accurate documentation of incoming and outgoing deliveries as well as records.
- Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
- Perform cycle audits and data corrections to ensure all inventory controls are met.
- Help to reconcile and report inventory discrepancies.
- Ensure detailed physical inventory tracking and staging.
- Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
- Comply with all security and data management policies.
Qualifications
To be successful in this role, you will need to possess a High School Diploma and experience or an internship in inventory management, retail, warehouse management, or a related field. Preferred qualifications include experience in warehouse/supply chain in an IT environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation.
Why Work at Microsoft?
At Microsoft, we value diversity, equity, and inclusion. We believe that everyone has something unique to offer, and we strive to create an environment where everyone can thrive. As a member of our team, you will have access to training and development opportunities, Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
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