Network Infrastructure Engineer

4 days ago


Oslo, Oslo County, Norway Mastercard Processing S.A. Full time
Job Overview

We are seeking a skilled Network Infrastructure Engineer to join our team at Mastercard Processing S.A. As a key member of our Global Network Operations team, you will be responsible for providing level two network support to our global network operations command center.

Key Responsibilities
  • Perform tier II support functions for the MasterCard Operations Command Center (OCC)
  • Provide project support for major initiatives with an emphasis on operational support
  • Perform proactive network analysis to ensure network integrity and performance is in an optimal state
  • Create and update documentation to support the operations environment
  • Develop metrics to measure efficiencies within the environment
  • Interact effectively with partners, customers and stakeholders
  • Plan, coordinate and implement changes within the network infrastructure when needed
  • Produce reports and documentation to support issues resolved by you
  • Assist in the management/monitoring of the incident ticket queue
  • Some on-call responsibility and occasional off-hours work required
Requirements
  • Have a track record of leading technical solutions to problems involving cross-team collaboration
  • Demonstrated strong knowledge levels and experience in a network infrastructure delivery environment. Experience in payments industry is a plus
  • Strong communication and documentation skills
  • Strong analytical/problem-solving skills with troubleshooting experience in a pressured environment
  • Experience in operating under a global follow-the-sun model
  • Must be able to work individually and as part of a team
  • Flexible and self-motivated
  • Willing and able to adapt to legacy and new technologies
  • Fluent in English
  • Deep understanding of BGP, IBGP, OSPF routing protocols
  • WAN communications (MPLS/GRE tunneling)
  • Cisco routers/switches, ASR, ISR, Nexus 5K, 7K, 6k, 9K, 3540, 3850
  • Firewalls, Checkpoint, Cisco ASA and Palo Alto
  • Aruba Wi-Fi WAN deployments (Aruba certified, ACSP, ACMA, ACMP, ACDX)
  • Palo Alto Global Protect, supporting cloud infra upgrades and VPN issues for remote workers
  • Cisco Wi-Fi enterprise global deployments (support experience of ISE, Flex, AP, WLC, Prime, MSE)
  • Network appliances, Tipping point, Netscout, Fireeye, bluecoat, taps
  • Knowledge of working with Teclo carriers in the delivery & maintenance of MPLS/internet circuits
  • SD-WAN practical exposure in supporting and maintaining SD-WAN infrastructure
  • Automation experience, delivering change or provisioning via the use of automation tools (Glueware, Tufin, Checkpoint CDT, Python scripting, Ansible or others)
  • Experience in working with file transfer protocols, Connect Direct & SFTP
  • Supporting Palo Alto Prisma or Cisco AnyConnect remote VPN services
  • Knowledge of Cisco Fabric Path and VXLAN
  • Knowledge of Arista routers and switches


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