Technology Operations Expert

2 weeks ago


Oslo, Oslo County, Norway Halr Tech Group Full time

About Us at Halr Tech Group

We are dedicated to delivering innovative recruitment solutions that blend industry expertise with cutting-edge technology.

Job Description

We are seeking an experienced Technology Support Analyst to join our team in Norway. This on-site role will involve working closely with IT teams and end-users to provide technical support and troubleshoot issues.

Responsibilities:

  • Deliver technical assistance for hardware, software, and network-related issues.
  • Efficiently troubleshoot and resolve IT incidents, escalating where necessary.
  • Sustain and support IT infrastructure, including system updates and security patches.
  • Collaborate in deploying and configuring new technologies.
  • Document technical issues and resolutions for future reference.
  • Provide support for end-users with software applications and IT tools.
  • Maintain compliance with IT security policies and procedures.

Requirements:

  • Established experience in a Technology Support Analyst role or similar position.
  • Proficient knowledge of Windows and macOS operating systems.
  • Background in network troubleshooting, software installation, and hardware maintenance.
  • Aquaintance with Active Directory, Office 365, and cloud-based solutions.
  • Superior problem-solving skills and attention to detail.
  • Effective communication skills to assist technical and non-technical individuals.
  • Predisposition to work on-site.

Why Join Us?

  • Challenging opportunity to work with advanced technology.
  • Ongoing professional development and training opportunities.
  • Dynamic and collaborative work environment.


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