Operational Efficiency Expert

5 days ago


Oslo, Oslo County, Norway TN Norway Full time

We are looking for an analytical and process-oriented Operational Efficiency Expert to join our team in Oslo or Stockholm. As a key member of the Operations team, you will play a crucial role in ensuring timely repayments from our buyers.

About the Role

The ideal candidate will have 1-3 years of experience in an operational role and be interested in building automations to drive efficiency. Strong analytical skills and attention to detail are essential for this position.

You will be responsible for developing and optimising collections strategies across multiple markets, streamlining policies, processes, and automations to enhance efficiency, and managing key collections functions.

Cross-functional collaboration with internal teams is also a key aspect of this role, as you will work together to streamline debt recovery efforts and processes to help us reach our objectives.

Key Responsibilities:

  • Developing and optimising collections strategies across multiple markets to improve repayment rates
  • Streamlining policies, processes, and automations to enhance efficiency and address operational challenges
  • Managing key collections functions, including outreach efforts and collections queries from internal and external stakeholders
  • Tracking and reporting on key collections metrics, ensuring SLAs are met and identifying trends to inform strategic decisions
Requirements

To succeed in this role, you should have:

  • 1-3 years of experience in an operational role
  • Interest and experience in building automations to drive efficiency
  • Strong attention to detail and analytical mindset
  • Ability to work independently and manage time effectively
  • Experience working in a start-up or fast-paced environment is a plus


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