Operations Coordinator Expert

2 weeks ago


Oslo, Oslo County, Norway Trintech Full time

We're seeking an experienced Operations Coordinator Expert to join our team at Trintech, a multi-award-winning cloud-based Fintech provider. As a key member of our operations team, you'll be responsible for driving operational excellence in financial processes across EMEA.

Main Responsibilities:
  • Ensuring the smooth execution of billing operations, identifying areas for improvement and implementing corrective actions.
  • Managing customer agreements, developing and maintaining strong relationships with clients and driving business growth.
  • Leveraging expertise to lead all processes within the 'Contract to Cash' lifecycle, from contract inception to cash realization.
  • Collaborating with cross-functional teams to design and implement system platforms in finance, sales, support, and delivery, optimizing efficiency and productivity.
  • Providing daily support to the company's business stakeholders and customers in EMEA, acting as a liaison between sales, support, and finance teams.
Essential Qualifications:
  • Native fluency in Norwegian and English, with excellent communication and interpersonal skills.
  • Ability to convey complex information clearly, understand stakeholder and customer needs, and provide tailored solutions.
  • Solution-focused approach, able to assess situations, identify issues, and provide prompt resolutions.
  • Excellent teamwork and collaboration skills, working effectively with diverse groups of people.
  • Adaptability, quickly adjusting to change and new environments with a positive attitude.
  • Customer service passion, enthusiastic about helping others and creating a positive customer experience.
  • Bachelor's degree and knowledge of accounting are a bonus but not required.

At Trintech, our core values guide our actions, defining who we are and inspiring us to strive for excellence in everything we do.



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