International Customer Support in Norway
3 days ago
Are you a highly motivated individual looking for a challenging customer service role? Do you have a passion for working with people from diverse backgrounds?
As an international customer support specialist, you will play a critical role in delivering exceptional customer experiences for our clients. Your primary responsibilities will include handling incoming user requests via telephone, email, and chat.
You will log call details into case management systems and provide responses and resolutions within SLA to customers. To achieve the highest Customer Satisfaction Survey scores, you will actively update customers on status and resolution progress.
This role requires fluency in Norwegian language (at least C2) and English language (at least B2). You should also possess excellent problem-solving skills, customer orientation, and experience working in a team environment.
We offer a comprehensive benefits package, including a base salary of 1346€ gross x 12 months - with accommodation included, a monthly performance bonus, and full-time (40h/week) employment with a fixed-term Portuguese employment contract in accordance with Portuguese labor law.
Health insurance coverage for both public and private sectors and a paid flight ticket to Lisbon are additional perks of this role.
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