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Customer Support Specialist in Lisbon
3 weeks ago
We are seeking a talented Customer Support Specialist to join our team in Lisbon. As a representative of Cross Border Talents, you will play a vital role in ensuring exceptional customer experiences for some of the world's top companies in tech, travel, and e-commerce.
Job DescriptionIn this position, you will be responsible for assisting customers with a wide range of issues, utilizing innovative tools and processes to provide timely and effective solutions. Your primary goal will be to deliver an outstanding customer experience while representing leading international brands.
The ideal candidate will possess fluency in Norwegian, strong English skills, and a customer-first mindset. Previous experience in customer support is advantageous but not required; passion and excellent communication skills are essential.
Key Responsibilities:- Provide high-quality customer service via various communication channels
- Utilize problem-solving skills to resolve customer inquiries efficiently
- Maintain a proactive approach to ensure seamless customer interactions
- Competitive salary
- A dynamic, multicultural work environment with colleagues from diverse backgrounds
- Free accommodation in fully-equipped housing, allowing you to settle into Lisbon stress-free
