Field Service Professional

3 days ago

Kristiansand, Agder, Norway National Oilwell Varco Full time

National Oilwell Varco's Technical Equipment Support Services (TESS) department provides swift and effective solutions for our clients and service personnel worldwide every day. Our team utilizes tools like Tracker and eHawk Remote Support to address issues remotely minimizing downtime when it matters most.

We are seeking a highly skilled professional to join our team as a Technical Support Specialist. In this role you will provide technical support for all types of cranes and winches focusing on control and electrical systems.

Your Key Responsibilities:

  1. Provide technical support for all types of cranes and winches focusing on control and electrical systems.
  2. Assist field service personnel with equipment troubleshooting and testing.
  3. Offer recommendations to the Engineering team for equipment improvements.
  4. Conduct troubleshooting and implement upgrades.
  5. Collaborate with customers and internal departments to identify necessary parts for troubleshooting or planned service jobs.
  6. Communicate with Engineering to understand and address customer needs.
  7. Some travel may be required.

Qualifications:

  1. Professional certification or higher education; relevant experience may substitute for formal qualifications.
  2. Over 3 years of relevant experience in Field Service Installation & Commissioning Technical Support Field Engineering or Aftermarket projects.
  3. Experience in the offshore or maritime industry is preferred.
  4. Strong knowledge of electrical/control systems.
  5. Proficiency in using PLC systems.

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