
Support Operations Manager
16 hours ago
We are seeking a highly skilled Support Operations Manager to join our team in TN Norway. As a Support Quality Associate, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer experiences, and driving quality assurance initiatives.
Key Responsibilities- Operational Management: Manage day-to-day operations, including case management, data analysis, and report generation.
- Quality Assurance Initiatives: Develop and implement quality assurance initiatives to ensure exceptional customer experiences.
- Training and Development: Collaborate with enablement teams to create training programs, boot camps, and documentation to enhance customer support capabilities.
- Team Leadership: Lead and manage a team of support agents, providing guidance, coaching, and feedback to ensure high-quality customer support.
This is an exciting opportunity to join a world-renowned customer support team and contribute to shaping the customer experience. As a Support Operations Manager, you will have the chance to manage day-to-day operations, drive quality assurance initiatives, and lead a team of support agents.
Requirements- Operational Management: Proven experience in operational management, including case management, data analysis, and report generation.
- Leadership Skills: Strong leadership skills, with the ability to motivate and guide a team of support agents.
- Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas simply.
- Technical Skills: Proficiency in CRM software, Microsoft Suite, and cloud-based applications.
We offer a competitive compensation package, including annual cash bonuses, commissions, stock grants, and a comprehensive benefits program. Our company culture values employee growth and development, with opportunities for career advancement and professional development.
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Operations Manager
7 days ago
Oslo, Oslo County, Norway BOLT SERVICES NO AS Full timeWe're looking for an analytical and solution-driven professional to support our Micromobility team in Oslo. In this dynamic role, you'll manage Bolt's scooter/e-bike operations, drive business growth and profitability while ensuring a great user experience.Your responsibilities will include:Planning and managing all operations of one or more cities, acting...
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Hotel IT Operations Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are seeking a highly skilled and experienced Cluster IT Manager to join our team at TN Norway. The role offers a unique opportunity to work in a fast-paced environment and contribute to the success of our organization.About the Opportunity:The successful candidate will be responsible for managing the IT function as a support service within the...
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Office Operations Manager
8 hours ago
Oslo, Oslo County, Norway Optio Incentives Full timeOur CultureWe value teamwork, professional excellence, and personal accountability at Optio Incentives. Our unique culture underpins our exceptional customer service, leveraging state-of-the-art collaboration tools to create a technology-driven work environment.As an Office Manager, you will be responsible for ensuring smooth office operations and providing...
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Operations and Service Improvement Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAre you a results-driven leader with a passion for customer service? Do you have experience managing high-performing teams and driving operational efficiency? If so, we want to hear from you! As our Customer Support Lead, you'll play a key role in shaping our service strategy and leading our Norwegian support team to deliver exceptional experiences.We're...
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Operations Manager Electric Vehicles
2 days ago
Oslo, Oslo County, Norway Voi Technology AB Full timeAs the Fleet Specialist Team Lead, you will join Europe's #1 micromobility company and one of the fastest-growing scaleups.Key responsibilities include managing tasks related to vehicle maintenance, repair, transportation, and repositioning, as well as swapping batteries.Operational Tasks: Manage day-to-day operations, including warehouse and field...
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Oslo, Oslo County, Norway TN Norway Full timeWe are looking for an experienced Operational Excellence Manager to join our team at TN Norway, leading our operational excellence and change management activities in Energy Systems Region Northern Europe.About the Role:This is a newly established role in the region, reporting to the Regional Finance and Performance Manager, with a dotted line to the Global...
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Data Centre Operations Manager
5 days ago
Oslo, Oslo County, Norway CBRE Full timeCompany OverviewCBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by...
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Financial Operations Manager
3 days ago
Oslo, Oslo County, Norway Arbeidsplassen Full timeAbout the RoleWe are seeking a highly skilled Financial Controller to join our team at Fitjeans. As a key member of our finance department, you will be responsible for managing our financial operations, ensuring accurate and timely financial reporting, and providing strategic financial guidance to support business growth.Key ResponsibilitiesFinancial...
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Operations Manager
4 days ago
Oslo, Oslo County, Norway Euronext Full timeAbout EuronextEuronext is a leading pan-European exchange that operates a variety of financial services. Our goal is to provide our customers with a world-class trading platform that meets their needs and expectations.We are committed to delivering exceptional customer service, maintaining the highest standards of quality, and continuously improving our...
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Airline Operations Manager
4 days ago
Oslo, Oslo County, Norway Norwegian Air Shuttle ASA Full timeJob Summary:We are seeking an experienced Manager for Crew Control and Crew Replan to join our team. The successful candidate will be responsible for managing the crew control and replanning functions, ensuring that flights are scheduled and crewed efficiently and safely.About Norwegian:Norwegian is a global airline operating a modern fleet of aircraft,...
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Project Manager
4 days ago
Oslo, Oslo County, Norway Nexans Full timeJob OverviewWe are seeking a Project Manager - Marine Equipment and Offshore Support to join our team at Nexans. In this role, you will be responsible for storing, maintaining, and delivering equipment for both the Laying and Protection activities, and providing offshore support when needed.You will work closely with a team of dedicated professionals who...
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IT Operations Manager
9 hours ago
Oslo, Oslo County, Norway Link International Norge AS Full timeAt Link International Norge AS, we believe in empowering our employees to take ownership of their work and contribute to the success of our organization. As an IT Operations Manager, you will play a critical role in ensuring the smooth operation of our datacentres and IT infrastructure. Your primary responsibility will be to design and implement our best...
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Analytical Operations Support Specialist
7 days ago
Oslo, Oslo County, Norway BOLT SERVICES NO AS Full timeWe're seeking an experienced Operations Specialist to join our Micromobility team in Oslo. As a detail-oriented problem solver, you'll take responsibility for your work while delegating tasks effectively. Your strong prioritisation and time management skills will enable you to work independently, driving efficiency by improving and standardising...
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IT Operations Manager
4 days ago
Oslo, Oslo County, Norway Pexip Full timePexip is seeking an experienced IT Operations Manager to join our team. As the IT Lead, you will be responsible for leading Pexip's corporate IT operations and strategy execution. You will define, scale, and operate Pexip's global corporate IT processes.About the CompanyPexip is a company that connects all your video conferencing technology with a single,...
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Financial Operations Manager
4 hours ago
Oslo, Oslo County, Norway CatalystOne Full timeBusiness-Focused Financial ProfessionalWe are seeking an accomplished Business-Focused Financial Professional to join our Finance team in Oslo. As a key member of our team, you will partner with cross-functional teams to drive business growth and success.About CatalystOneCatalystOne is a forward-thinking company that values innovation, collaboration, and...
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Sales Operations Manager
2 days ago
Oslo, Oslo County, Norway TN Norway Full timeCompany OverviewGelato is a global leader in on-demand production solutions, connecting local producers with global demand. Our mission is to drive innovation in print production, making it more efficient, sustainable, and profitable.We're committed to customer obsession, aiming to change the world by connecting technology to the printing industry. Everyone...
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Business Operations Manager
7 days ago
Oslo, Oslo County, Norway H&M group Full timeAt H&M Group, we're committed to fostering an environment of collaboration and shared achievements. As a Store Manager, you'll play a pivotal role in driving the success of our stores by delivering exceptional customer experiences that drive sales and profitability.Key Responsibilities:Lead a team of managers, visual merchandisers, and sales advisors to...
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Senior Operations Manager
4 days ago
Oslo, Oslo County, Norway De4 Search & Consulting AS Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Operations Manager to join our team in Oslo. As part of our global operations, this role will be responsible for providing strategic leadership and direction to our operations in Europe.Developing and implementing operational strategies that align with our European business goals.Leading...
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Operations Team Manager
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the RoleWe are currently seeking an experienced Logistics and Operations Lead to join our team in Oslo. The successful candidate will be responsible for managing the onboarding process of new couriers, ensuring efficient operations, and driving positive experiences for our courier partners.The ideal candidate will have a strong background in operations...
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Regional Operations Coordinator
4 days ago
Oslo, Oslo County, Norway De4 Search & Consulting AS Full timeAbout Our TeamWe are a dynamic and growing company seeking a highly skilled and experienced Regional Operations Coordinator to join our team in Oslo. This role will be responsible for providing administrative support to our operations in Europe.Providing administrative support to in-country operations and senior management.Coordinating travel arrangements...