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Norwegian Language Customer Service Representative
3 weeks ago
Cross Border Talents is seeking a skilled Multilingual Customer Service Agent to join our team in Lisbon. In this exciting opportunity, you will have the chance to leverage your linguistic abilities and contribute to delivering exceptional customer experiences for global clients.
Job OverviewThis role involves working closely with customers to address their inquiries, providing timely and effective solutions through innovative tools and processes. You will represent top international brands, fostering strong relationships built on trust and mutual understanding.
To succeed in this position, you should possess strong communication skills, both written and verbal, with a focus on providing exceptional customer care. Fluency in Norwegian is crucial, along with a solid understanding of customer support principles.
Responsibilities:- Engage with customers through various communication channels to resolve inquiries
- Analyze and respond to customer feedback, improving overall service quality
- Develop a deep understanding of customer needs, tailoring support to meet individual requirements
- Dynamic work environment with opportunities for growth and professional development
- Chance to collaborate with a diverse team of professionals from worldwide locations
- Stress-free accommodation options in Lisbon, allowing you to focus on your work
