Client Relationship Manager

1 week ago


Oslo, Oslo County, Norway PRADA Full time
Responsibilities:

As a Luxury Fashion Ambassador, your primary responsibilities will include:
  1. Fostering meaningful relationships with clients, understanding their needs and expectations, and providing personalized service tailored to their preferences.
  2. Conveying and promoting the brand philosophy and values to clients, guiding them through the world of Prada Brands and educating them on product offerings and benefits.
  3. Holding yourself accountable for achieving individual and team sales targets, driving business growth and ensuring exceptional customer satisfaction.
  4. Maintaining a deep understanding of products, including features, benefits, and brand heritage, to effectively communicate value to clients.
  5. Using Company digital tools to deliver a seamless and integrated luxury experience, ensuring consistency across all touchpoints.
  6. Hosted customer appointments, leveraging technology for virtual meetings when necessary, and driving engagement through personalized approaches and relationship building.
  7. Participating in daily operations of the store, collaborating with the Back of House team to maintain an organized stock room and ensure efficient processes.
  8. Complying with Company procedures, adhering to operational guidelines, security protocols, and inventory management, and contributing to a positive working environment through teamwork and collaboration.


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