Norwegian Language Content Moderator

19 hours ago


Oslo, Oslo County, Norway Savior Artigos Texteis Lda Full time

We are looking for a highly skilled Norwegian Customer Service Representative to join our team in Malta and play a key role in maintaining a safe online environment.

The ideal candidate will be responsible for providing Norwegian-language customer support via email and chat, as well as moderating content across various platforms to ensure compliance and prevent harmful activity.

This is a hybrid role that involves a blend of direct customer interaction and content review, requiring strong communication skills and attention to detail.

Responsibilities:

  • Respond to customer inquiries and resolve issues via email and live chat.
  • Review and moderate user-generated content in accordance with company guidelines and legal requirements.
  • Identify and escalate policy violations and fraudulent activities.
  • Provide feedback on trends and user issues to improve processes.
  • Maintain accurate records and meet performance targets.

Requirements:

  • Fluent in Norwegian and English.
  • Proficiency in Microsoft Office applications.
  • Ability to work rotating shifts, including mornings and late nights until midnight.
  • Strong decision-making and problem-solving abilities.
  • Willingness to learn and adapt to changing policies and procedures.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Comprehensive training and career progression opportunities.
  • Health insurance after 6 months of employment.
  • Relocation support, including airport pickup, temporary accommodation, and flight reimbursement (up to €200 after 6 months).
  • Indefinite contract.


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