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IT Service Management Strategist

2 weeks ago

Oslo, Oslo County, Norway Infosys Limited Full time
Job Description

The successful candidate will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients. This includes collaborating with cross-functional teams to ensure timely and successful project delivery.

Responsibilities:
  1. Develop and maintain best practices for ServiceNow development and integration.
  2. Lead end-to-end implementation of ServiceNow solutions across ITSM (Incident, Problem, Change, Service Catalog, Knowledge), ITAM (Hardware & Software Asset Management).
  3. Support ServiceNow upgrades, patches, and ongoing enhancements with minimal disruption to business operations.
  4. Present technical solutions to key business stakeholders and conduct workshops to explain the benefits of proposed solutions.
Our Culture

We promote a culture of innovation, collaboration, and continuous learning. Our team members have the opportunity to work on diverse projects, develop new skills, and make a meaningful impact on our clients' businesses.