Global Data Centre Operations Director

2 weeks ago

Oslo, Oslo County, Norway CBRE Global Workplace Solutions (GWS) Full time
Job Description

We are seeking a highly experienced Global Data Centre Operations Director to join our team at CBRE Global Workplace Solutions (GWS). As a member of our leadership team, you will be responsible for leading and managing data centre operations across various accounts, driving service delivery, QHSE compliance, and customer base development.

Key Responsibilities
  • Develop and implement effective financial plans to drive revenue growth, reduce costs, and improve profitability.
  • Lead and manage a team of professionals to ensure the successful execution of data centre operations, maintaining high levels of quality and service excellence.
  • Identify opportunities for strategic portfolio development, delivering increased turnover and profitability through additional services, projects, and re-tendered contracts.
  • Ensure effective communication and implementation of business policies and processes within contracts.
  • Maintain healthy and safe working conditions, adhering to company health and safety policy and process, and regularly reviewing subcontractor activities.
  • Foster a customer-centric approach in all operational activities, maintaining effective relationships with key client contacts, and promoting the CBRE RISE values (Respect, Integrity, Service, Excellence).
  • Collaborate with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues.
About You
  • You have a relevant technical background with extensive experience in data centre operations or service delivery for large data centres (2,000 m2).
  • At least 5 years of cross-functional management experience in DC operations or service delivery.
  • Profound knowledge of all technical DC segments covering mechanical and electrical (M&E) maintenance as well as ICT operations.
  • Good understanding of state-of-the-art data centre technologies and their implementation to ensure operational excellence.
  • Proven experience in business development and customer relationship management with the ability to communicate professionally with different client stakeholders.
  • Ability to gain trust and support of top-level management and key client decision makers.
  • Excellent commercial acumen with good financial and negotiation skills.
  • Strong leadership and team management skills, ensuring best people management practices are applied to achieve continuous improvement in managed services.
  • Excellent motivating and influencing skills, high level of personal integrity, and good understanding of employer and labour law.
  • Self-confident and assertive attitude with pronounced organisational skills and the ability to prioritise and deliver accordingly.
  • Ability to balance strategic targets and client satisfaction.
  • Excellent understanding of health & safety legislations necessary to ensure employees' well-being.

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