IT Support Technician

8 hours ago


Oslo, Oslo County, Norway TN Norway Full time
About Our Team

We are a dynamic team of professionals dedicated to providing exceptional customer service. As a member of our Customer Support Center, you will be part of a supportive team that values mutual respect, professionalism, and a positive work environment.

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We offer a competitive salary and pension package, along with health insurance. Additionally, we provide modern office facilities, an on-site cafeteria, a self-service kiosk, team events, and a social committee responsible for organizing various activities.

Responsibilities
  • Assist customers and partners with technical and non-technical inquiries and administrative questions
  • Answer phone calls, respond to emails, and log cases into CRM system
  • Help customers with technical issues related to existing payment solutions and assist with installations
  • Handle requests for changes in terminal data, transaction data, and settlements


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