Technical Support Professional

10 hours ago


Oslo, Oslo County, Norway TN Norway Full time

About This Opportunity

We are seeking a Service Technician to join our team at TN Norway. As a key member of our team, you will be responsible for the repair, maintenance, servicing, and commissioning of Safeaero de-icing equipment.

Main Tasks and Responsibilities

  • Receiving and processing work orders from customers, ensuring prompt completion and resolution;
  • Conducting site visits to provide on-site support and training to customers;
  • Coordinating with internal teams to resolve any issues that may arise during service operations;
  • Developing and delivering training programs to ensure our customers have the necessary skills to operate and maintain our equipment effectively;
  • Collaborating with sales teams to identify new business opportunities and develop relationships with potential customers;
  • Staying up-to-date with industry developments and best practices to ensure we remain at the forefront of de-icing technology.

Required Skills and Qualifications

  • Techncial qualification in a relevant field (e.g., mechanical engineering, electronics);
  • System knowledge and understanding of hydraulics, pneumatics, electrics, and ability to read drawings;
  • Ability to give technical direction and product training to both internal staff and external customers;
  • Willingness to travel, potentially up to 150 days per year, to support customers and attend training events;
  • Experience working with customers in a pressurized environment, providing solutions to complex problems;
  • Ability to read and understand electrical/mechanical/hydraulic/pneumatic drawings and diagrams;
  • Proficient in MS Office and able to upload and download specialist software;
  • Excellent communication and interpersonal skills, with ability to communicate technical information to non-technical stakeholders;
  • Able to prioritize tasks effectively and work under pressure to meet deadlines.


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