
Technical Support Professional
2 days ago
We are seeking a highly skilled Technical Support Professional to join our team at TN Norway.
About the Job:
- As a Technical Support Professional, you will be part of our Customer Support Center and assist our customers and partners with technical and non-technical inquiries and administrative questions.
- Your role will involve answering phone calls, responding to emails, and logging all cases into our CRM system.
- You will help customers with technical issues related to their existing payment solutions and assist them in installing new ones.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat.
- Analyze and resolve technical issues related to payment solutions.
- Log all cases into our CRM system.
- Collaborate with internal teams to resolve complex technical issues.
Requirements:
- Fluency in both spoken and written Norwegian and English.
- Some experience or background in technical support is an advantage.
- Strong IT skills and the ability to quickly learn new systems.
Benefits:
- Competitive salary and pension package.
- Health insurance.
- Modern office facilities.
- On-site cafeteria.
- Self-service kiosk.
- Team events.
- Social committee responsible for organizing various activities.
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