Senior Commercial Operations Manager

3 days ago

Nedre Vats Norway AutoStore System Full time

About the Role  

The Senior Commercial Operations Manager is a strategic leadership role responsible for driving operational excellence and commercial performance across multiple business units. This position combines service design, process optimization and cross-functional collaboration to ensure efficiency and growth. You will lead initiatives that streamline operations, enhance commercial processes, to deliver actionable insights to senior leadership.  This position is well-suited for individuals who excel at combining business acumen, service design, process optimization, and analytical expertise, working closely with Commercial Leaders to drive impactful commercial results.  

Key Responsibilities 

  • Develop and implement commercial operations strategies aligned with organizational goals. 

  • Map end-to-end commercial workflows and identify pain points. 

  • Design and improve end-to-end commercial processes from lead generation to revenue.  

  • Design and implement tools and frameworks that enhance operational efficiency and scalability together with the Applications Team. 

  • Partner with Sales, Marketing, Product, R&D, Operations, Finance, and HR to align operational initiatives with business objectives 

  • Foster collaboration between Data Science, Application and Analytics teams. 

  • Establish feedback loops to capture user insights and iterate on service designs.  

  • Drive adoption of new tools and processes through clear communication and enablement plans  

  • Monitor the impact of process improvements  

  • Monitor KPIs and pipeline metrics, providing proactive insights and recommendations. 

Qualifications 

  • Bachelor's degree or higher in Business, Service Design or related field.

  • 5+ years' experience from Commercial Operations or Service Design roles.  

  • Excellent facilitation and stakeholder management skills.  

  • Advanced commercial understanding.

  • Familiarity with CRM systems and operational tools (Salesforce, Dynamics) is a plus.

  • The ability to make the complex easy. 

We offer:

  • A Collaborative & Inclusive Culture where we celebrate and value everyone's contributions, encouraging diverse perspectives in decision-making.

  • Work-Life Balance & Well-being: We offer 1 hour per week of paid exercise, health insurance, and a generous pension plan, prioritizing your mental and physical well-being.

  • A Creative and Safe Workplace by joining a company experiencing rapid growth, with the stability of being Norway's first unicorn listed on the Oslo Stock Exchange.

  • International and Supportive Environment within a Norwegian multinational that values collaboration and innovation with a structured onboarding plan and career opportunities within the company

Location for this role is in our offices either in Nedre Vats (Vindafjord), Lysaker (Oslo), or Stavanger.

Please note: Due to the Christmas holidays, we will not begin the recruitment process before the application deadline.
Application deadline: January 8th. All inquiries will be treated confidentially.

AutoStore does not accept agency resumes or assistance for this role. Please do not forward resumes to our job's alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes. This policy should be respected.

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