Support Manager

6 days ago

Oslo, Oslo County, Norway Admincontrol Full time 450,000 - 750,000 per year


About Admincontrol

In Admincontrol, we believe that the future depends on the quality of decisions. We deliver digital solutions for efficient and secure management of business-critical information for e.g. board of directors, management teams and legal and financial companies. In the Nordic region, we are the leading player in our industry and our technology is used by 2/3 of listed companies in Norway. Admincontrol is a growing company with operations in five European markets and great ambitions for the future

We are a technology company that focuses on people. Our working environment is inclusive, evolving and characterized by a flat organizational structure and empowered employees. In order to succeed with us, you need to be able to identify with our values: smart, passion and trust and actively contribute to the exchange of knowledge and experiences. You can expect the same from your colleagues.  

Admincontrol is part of Euronext Corporate Solutions, a technology division at Euronext Group.

About the position

As a Support Manager in Admincontrol you will be responsible for assisting and guiding our users in how our products work and making sure that they utilize the software to maximize their overall user experience. Your task is to deliver excellent 1st line service to our highly professional customer base via email and phone.

We are now looking to strengthen our team and are looking for a French speaking colleague. The ideal candidate has excellent communication skills and pedagogical skills and can easily adapt to and learn new systems. You really enjoy helping others and will go the extra mile to deliver with high quality and efficiency making sure all customers are satisfied. You are a team player and contribute to a great working environment.

If you are passionate about delivering first-class customer service, customer satisfaction and can identify yourself with our values smart, passion and trust, we would love to hear from you.

Responsibilities and tasks

  • Provide first class professional customer service via phone and email.
  • Assist in maintaining, developing and establishing new processes related to customer service.
  • Identify areas for improvement and communicate customer feedback.
  • Investigate and report technical issues in the service.
  • Follow-up on reported issues.
  • Assist other departments in the company as needed.

Skills and experience

  • Passionate about delivering excellent customer service.
  • Fluent in French, in addition to English, both written and spoken.
  • Experience in customer service is an advantage, not a requirement.
  • Trustworthy, attentive, self-driven and passionate about problem solving.
  • Team player with good collaboration skills.
  • Good pedagogical skills and ability to empathize with customers.
  • Committed to high quality and being systematic in work.
  • Good technical understanding and strong willingness to learn.
  • Ability to handle stress and being able to multitask.
  • Ability to change and adapt to new demands and expectations in the role.

We can offer

  • Competitive terms.
  • Good insurance and pension terms.
  • An excellent working environment with friendly, talented and approachable colleagues.
  • Comprehensive onboarding and training.
  • Social events and joint training activities.

We are proud to be able to demonstrate a particularly high level of employee satisfaction among our 140-person strong team, a level we have been able to maintain over several years.

If you have any questions about the position, please contact Head of Support, Henrik Kristensen, ,

  • Support Engineering Manager

    6 days ago

    Oslo, Oslo County, Norway Canonical - Jobs Full time 120,000 - 180,000 per year

    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

  • Product Management Compliance Support

    6 days ago

    Oslo, Oslo County, Norway Mediq Full time 280,000 - 420,000 per year

    Product Management Compliance Support (Temporary Contract until 31st March 2026)About the RoleIn this role, you will support the Product team in Norway with the periodic review of market compliance for our products, specifically related to requirements for Norwegian Instruction for Use and Labeling of the products. You will ensure the documentation for our...

  • IT Support Technician

    6 days ago

    Oslo, Oslo County, Norway Promon Full time 450,000 - 700,000 per year

    At Promon, we protect the apps people rely on every day. Our award-winning application shielding solutions are trusted globally across finance, telecom, healthcare, and beyond. Behind the scenes, our IT team plays a vital role in ensuring that the tools, systems, and infrastructure that power Promon are reliable, efficient, and secure.This is your chance to...

  • Director - Customer Support

    6 days ago

    Oslo, Oslo County, Norway nShift Full time 1,200,000 - 2,400,000 per year

    About UsnShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 500 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the...

  • Support Advisor

    6 days ago

    Oslo, Oslo County, Norway Tesla Full time €20,000 - €45,000 per year

    What To ExpectDo you want to help accelerate the world's transition to sustainable energy?At Tesla, that's our mission.Our Tesla Support Advisors deliver outstanding customer support, representing Tesla brand values and enabling our mission.We offer…A dynamic and fast-paced environment where inclusion, learning and collaboration are key to successThe...

  • IT Integration Support Technician

    6 days ago

    Oslo, Oslo County, Norway Tise Full time 500,000 - 750,000 per year

    At Tise, our goal is to make the world favori'tise second hand by making it easy, fun and inspiring to sell and buy second hand through our marketplace. Sustainability is at our core, and we strive to use our voice and platform to help people make more sustainable choices every day. With over 4 million users and a passionate community of Tise'ers across the...

  • Manager HR Service Team, Country Support Office Norway, heltid

    6 days ago

    Oslo, Oslo County, Norway Scandic Hotels Full time

    Manager HR Service Team, Country Support Office Norway, heltidSøknadsfrist:24. oktober 2025Beliggenhet:OsloJoin Us as Leader for our new Scandic HR Service TeamAre you passionate about building strong teams, driving continuous improvement and automation, and delivering exceptional HR support across borders? We're looking for a dynamic and collaborative...

  • Roasting Support Specialist

    6 days ago

    Oslo, Oslo County, Norway ROEST coffee Full time 40,000 - 80,000 per year

    At ROEST, we aim to offer exceptional support to every customer. As part of the customer support team, you will be on the front line, helping customers get the best results from their roaster through video calls, in-person visits, and online tools such as HubSpot.You will become an expert on the internal workings of our machines, supporting customers with...

  • Service Support

    6 days ago

    Oslo, Oslo County, Norway Hermès Full time 450,000 - 550,000 per year

    Who are we?Hermès Benelux & Nordics is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Its region is a geographical and cultural mosaic, operating 8 stores in beautiful cities such as Brussels, Knokke, Amsterdam, Copenhagen, Luxembourg, Stockholm and Oslo.We are now looking for aGreeterin our store of...

  • Technical Support Specialist

    4 days ago

    Oslo, Oslo County, Norway PLAATO Full time

    PLAATO Technical Support Specialist (Oslo, Hybrid)Contract:Part‑time (3 days/week), fixed‑term 12+ monthsStart:Q asap)Location:Oslo (hybrid: office + remote)Want to be part of a growing Oslo tech company whose products reach over 300 breweries and distilleries in almost 40 countries? We're PLAATO, and we are looking for a colleague to join our customer...