Technical Service Specialist

2 weeks ago

Fornebu, Norway Abbott Full time

Abbott

Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life.

Today, 109,000 of us are working to help people live not just longer, but better, in the more than 160 countries we serve.

Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that. That’s our commitment to building life-changing technologies that keep your heart healthy, nourish your body at every stage of life, help you feel and move better, and bring you information, medicines and breakthroughs to manage your health 

About Abbott Diagnostics Division

Our solutions are used in healthcare institutions, physician offices, emergency rooms and laboratories thousands of times every day, in practically every country around the world. Our test results are often the “start” button for patient care decision-making – influencing 70% of critical healthcare decisions for millions of people worldwide. The crucial information derived from our testing platforms helps inform treatment decisions for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

The Role

We are seeking a dedicated and skilled Technical Service Specialist to join our team. In this role, you will be responsible for performing field service, planned maintenance activities, hardware and software upgrades, and providing first-line support. You will also assist with installations and deinstallations, ensuring our customers receive top-notch service.

The position is field based, located in West Coast (Haugesund, Bergen, Stavanger area). Work is performed at our customer sites, mainly hospital laboratories. Although the main area of work will be located on the West Coast of Norway, frequent traveling when needed across whole of Norway and the Nordics, must also be expected.

The role requires you to be self-driven and dedicated to keep instruments running and customers satisfied.

Key Responsibilities:

Schedule and perform planned maintenance (PM) activities. Troubleshoot technical problems and perform hardware and software upgrades. Assist with instrument installations and deinstallations. Provide phone support to customers and first-line service to Abbott Ambassadors. Identify customer needs, propose solutions, and resolve problems. Provide service reports and documentation to the customer after service. Maintain a high level of customer satisfaction and accountability.

Qualifications:

Bachelor’s degree or equivalent experience required. A degree in medical, electrical, mechanical, or medical technology is preferred. Experience in establishing a “Best in Class” Customer Support with a focus on continuous improvement and KPIs. Strong analytical, technical, and innovative skills. Excellent organizational and administrative abilities. Results-oriented with a strong attention to detail and quality. Ability to assimilate technical information and drive resolution of issues. Proficiency in using analytical tools and software.

Key Competencies:

Attention to detail and a concern for quality. Customer-oriented and trustworthy. Strong verbal and written communication skills with excellent customer-facing capabilities. Fluency in Norwegian and English.

What can we offer you?

Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.

  • Technical Service Specialist

    4 weeks ago

    Fornebu, Viken, Norway Abbott Full time

    About AbbottAbbott is a global healthcare company dedicated to improving lives through innovative products and technologies. With a rich history spanning over 125 years, we've developed a wide range of solutions in nutrition, diagnostics, medical devices, and pharmaceuticals.The RoleWe're seeking a skilled Technical Service Specialist to join our team. In...

  • Technical Service Specialist

    2 weeks ago

    Fornebu, Viken, Norway Abbott Full time

    About AbbottAt Abbott, we're committed to helping you live your best possible life through the power of health. Our mission is to understand that the first step to living your best life is good health. Everything we make is designed to help you do just that.The RoleWe are seeking a dedicated and skilled Technical Service Specialist to join our team. In this...

  • Technical Service Specialist

    2 months ago

    Fornebu, Norway Abbott Full time

    Abbott Abbott is a global healthcare company devoted to improving life through the development of products and technologies that span the breadth of healthcare. At Abbott, we're committed to helping you live your best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in...

  • Cyber Security Specialist

    4 weeks ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor Cyberdefence ASTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market.We are looking for talented colleagues who can contribute to our mission. As a cyber security specialist, you will be part of a...

  • Cyber Security Specialist

    1 month ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor Cyberdefence ASTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market.We are looking for talented colleagues who can contribute to our mission. As a cyber security specialist, you will be part of a...

  • Cyber Security Specialist

    2 weeks ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor Cyberdefence ASTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market.We are looking for talented colleagues who can contribute to our mission. As a sales and IT professional, you will have the...

  • Head of Service Portfolio Manager

    2 weeks ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor CyberdefenceTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services. We deliver modern managed security services and...

  • Head of Service Portfolio Manager

    2 weeks ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor CyberdefenceTelenor Cyberdefence is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services. In addition to delivering modern managed security...

  • Head of Service Portfolio Manager

    4 weeks ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor Cyberdefence ASTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services. We deliver modern managed security services...

  • Head of Service Portfolio

    2 months ago

    Fornebu, Norway Telenor Full time

    Head of Service Portfolio - Telenor Cyberdefence AS About Telenor CyberdefenceAS Telenor Cyberdefence AS is a wholly owned, newly started Nordic cyber security company in the Telenor Group. Telenor Cyberdefence AS' ambition is to become a leading MSSP (Managed Security Services Provider) in the Nordic market, among other things by using Telenor's...

  • Payroll Specialist

    2 weeks ago

    Fornebu, Viken, Norway Abbott Full time

    The OpportunityWe are seeking a highly skilled Payroll Specialist to join our team at Abbott in Oslo, Norway. As a Payroll Specialist, you will be responsible for supporting the payroll function for employees in our Norwegian commercial and manufacturing entities. You will work closely with our Finance team and collaborate with Payroll colleagues in other...

  • Cybersecurity Partner Sales Specialist

    2 months ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor CyberdefenceTelenor Cyberdefence is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services.Our VisionWe aim to deliver modern managed security...

  • Open Application

    2 months ago

    Fornebu, Norway Telenor Full time

    We are looking for talented colleagues, mainly within sales and IT/technology, who would find it exciting to work with us in a newly established cyber security company.  About Telenor Cyberdefence AS   Telenor Cyberdefence AS is a wholly owned, newly started Nordic cyber security company in the Telenor Group. Telenor Cyberdefence AS' ambition is...

  • Payroll Specialist

    3 weeks ago

    Fornebu, Norway Abbott Full time

    The Opportunity Based out of Oslo, Norway , we are looking for a Payroll Specialist to support the payroll function for employees in the 4 Norwegian commercial and manufacturing Abbott entities. You will act independently as a payroll function and report directly to Finance. The role will include close cooperation with Payroll colleagues in other...

  • Head of Cybersecurity Consulting

    2 months ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor CyberdefenceTelenor Cyberdefence is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services. We deliver modern managed security services and...

  • Head of Security Consulting

    1 month ago

    Fornebu, Viken, Norway Telenor Full time

    About Telenor Cyberdefence ASTelenor Cyberdefence AS is a newly established Nordic cyber security company within the Telenor Group. Our ambition is to become a leading Managed Security Services Provider (MSSP) in the Nordic market, leveraging Telenor's unique access to threat intelligence to support our services. We offer modern managed security services, as...

  • Senior RAMS Systems Specialist

    2 days ago

    Fornebu, Viken, Norway NOV Inc Full time

    We are seeking an experienced Senior RAMS Engineer to join our team at NOV Process Systems. As a Senior RAMS Engineer, you will be the global focal point for reliability, maintainability, availability, functional safety, root cause analysis, warranty management, field support, digitalization, preventative maintenance, and condition monitoring. Key...

  • Senior Procurement Specialist

    2 weeks ago

    Fornebu, Viken, Norway SLB Capturi Full time

    About the RoleWe are seeking an experienced Senior Buyer to join our team at SLB Capturi, a leading carbon capture technology company. As a key member of our project teams, you will be responsible for building strategies for packages and ensuring delivery from a Green Supply Chain on cost, HSSE, Quality within the agreed delivery time.Your...

  • Head of Security Consulting

    2 months ago

    Fornebu, Norway Telenor Full time

    Head of Security Consulting- Telenor Cyberdefence AS About Telenor CyberdefenceAS Telenor Cyberdefence AS is a wholly owned, newly started Nordic cyber security company in the Telenor Group. Telenor Cyberdefence AS' ambition is to become a leading MSSP (Managed Security Services Provider) in the Nordic market, among other things by using Telenor's...

  • Security Consultants Microsoft

    1 month ago

    Fornebu, Norway Telenor Full time

    Security Consultants Microsoft- Telenor Cyberdefence AS About Telenor CyberdefenceAS Telenor Cyberdefence AS is a wholly owned, newly started Nordic cyber security company in the Telenor Group. Telenor Cyberdefence AS' ambition is to become a leading MSSP (Managed Security Services Provider) in the Nordic market, among other things by using...