ServiceNow Solution Architect

4 weeks ago

Oslo, Norway Statkraft Full time
Job Description

ServiceNow is one of our strategic platforms in Statkraft. Our goal is to enable digital transformation within our organization, which will allow us to provide our customers and users with personalized and seamless experiences, optimize our operations, streamline our internal processes, and ultimately drive growth and profitability, in compliance with country specific laws and regulations.

The core platform team is responsible for the day-to-day development, management and maintenance of the ServiceNow platform. This team provides overall strategic direction, ongoing administration, and extends ServiceNow as a strategic platform across the business.

The ServiceNow department currently counts 25 employees and is organized as a product-oriented team. We are now looking for a ServiceNow Solution Architect to join us

As one of our ServiceNow Solution Architects, you will contribute as a technical leader, responsible for the overall design, mapping of customer requirements, and ensuring a smooth service delivery.

Your responsibilities will include:

  • Support and collaborate with the Platform Architects and Product Managers assessing current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans
  • Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented
  • Provide expert level support and technical mentoring to implementation team
  • Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
  • Deliver hands-on configuration, development and integration services, when needed
  • Contribute in all phases of testing and test acceptance
  • Develop and present business case material to customer stakeholders
  • Create and deliver tailored presentations and product demonstrations
  • Scope and deliver Proof of Concept / Proof of Value engagements with prospects

Qualifications

We consistently look for people who are:

  • Passionate about what they do
  • A continual learner (forever inquisitive for self-improvement)
  • Self-motivated, creative, structured, and disciplined
  • Positive and a great team member

Your profile:

  • Solid technical background
  • Solid experience with ServiceNow solution architecture, minimum 3 years
  • Experience with understanding/supporting business processes, and managing both business and technical requirements
  • Experience from Agile way of work will be considered a plus
  • Good communicator, verbally and written, in Norwegian and English


Additional Information

What we offer

  • Unlimited learning opportunities at various levels of the organization
  • The chance to grow your career alongside a truly global network of experts, leaders, specialists, and graduates from different countries and backgrounds
  • The opportunity to work somewhere with pride, and be able to honestly say “My work is contributing to saving the planet”
  • A work culture that puts emphasis on the individual, offering flexible working solutions, and work-life balance principles
  • Statkraft offers competitive terms of employment and benefit schemes, and we’re a trusted employer that puts the safety of our people first. We believe that a safe and healthy working environment is a matter of choice, not chance

Statkraft manages critical infrastructure and services in several countries. The applicant must be eligible for security clearance and authorization.

Statkraft's vision is to renew the way the world is powered. To navigate the complex journey ahead, we need every voice at the table. We therefore work actively to be a diverse and inclusive workplace and welcome all applicants regardless of background, gender, age, sexual orientation, religious belief, ethnicity, nationality or disability.

Application deadline: 10. November 2024.

Location: The position will be located at our head office in Lilleaker, Oslo, Norway.

Contact: For further information please contact Simen Johnsen, Head of ServiceNow, email: simen.johnsen@statkraft.com.  

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