
Spare parts sales
2 days ago
Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.
Vil du gjøre en jobb som utgjør en forskjell? Hos oss har du muligheten
Kalmar Global skal være ledende innen bærekraftig utstyr og tjenester for materialhåndtering. Våre innovative løsninger bidrar til hver fjerde forflytning av verdens containere, og er med på å transformere fremtidens cargohåndtering. Til sammen tilbyr vi et bredt spekter av bransjeformende tungt utstyr og tjenester for materialhåndtering til havner og terminaler, distribusjonssentre, produksjon og tung logistikk. Vi tror på samarbeid, pålitelighet og at menneskene hos oss gjør dette mulig.
En av våre kollegaer innen dellager og service skal gå av med pensjon og vi søker nå etter en salgsrepresentant for deler og tjenester (PSSR rolle: Parts & Service Sales representative).
Du vil være en nøkkelperson for lageret og utsendinger av deler. Du vil være dele-ekspert og gi god service til kunder for å finne den riktige delen. Vi ser nå etter en selvstendig og strukturert salgsrepresentant som liker å ta stor eierskap i sine ansvarsområder.
Som Parts & Service Sales Representative er du strukturert, selvstendig og opptatt av å yte god betjening og service internt og eksternt.
Det er en fordel at du besitter relevant kunnskap og erfaring innen lagerarbeid, bransjen og innen kundebetjening. Henvendelser vil skje gjennom både telefon, e-post og digitale portaler, så det er en fordel av å være god på disse kommunikasjonsplattformene.
Vi tror du trives med selvstendig arbeid, har eierskapsfølelse og høy gjennomføringsevne. Du er god på å strukturere hverdagen din, og å prioritere arbeidsoppgaver effektivt i en hektisk hverdag.
Du vil ha din arbeidshverdag inne på hovedkontoret på Hagan og vil være en del av vårt salgsteam. Du vil rapportere til Country Director Norway.
Ansvarsområdene vil være følgende
Ansvarlig for lageret og oppgaver knyttet til ordre og leveranse innen deler, herunder hele prosessen fra A til Å:
- Oppfølging og opprettelser av reservedeler-lister, ordre og tilbud sammen med kunder
- Planlegge og gjennomføring av leveranser av reservedeler
- Bidra med førstelinje-service overfor våre serviceteknikere, serviceledere, leverandører og kunder
- Behandling av kundehenvendelser, innkjøpsordrer og bekreftelse på pris og vilkår ift. avtaler og kontrakter
- Behandling av henvendelser via telefon, epost og digitale portaler
- Bygge og opprettholde sterke kunderelasjoner med både eksisterende og potensielle kunder
- Utarbeide og gjennomføre kontrakter for deler
- Varemottak, kvalitetskontroll, merking, rullering og plassering av varer
- Vedlikehold grunndata og lagerstyring
- Plukking, pakking og beregning av fraktkostnader
- Årlig varetelling.
- Relevant bransjeerfaring / erfaring innen lager- og logistikk er en fordel
- Gode kommunikasjonsferdigheter, både norsk og engelsk
- Gode IT-ferdigheter, gjerne erfaring og kompetanse innen CRM systemer
- Meget gode skandinavisk/norske kommunikasjonsferdigheter, engelsk er også en fordel.
- Strukturert og nøyaktig med god evne til å holde oversikt
- Opptatt av kvalitet og har høy gjennomføringsevne
- God på samarbeid og bidrar til et positivt arbeidsmiljø.
- En variert og utfordrende arbeidshverdag
- Muligheten til å arbeide med en anerkjent merkevare i et internasjonalt selskap
- Jobb i en solid bedrift i sterk vekst
- Muligheter for personlig utvikling og vekst
- Gode pensjons- og forsikringsordninger
- Konkurransedyktige betingelser
- Et godt arbeidsmiljø, trivelige og dyktige kollegaer.
Da ser vi frem til å høre fra deg Har du spørsmål eller ønsker du mer informasjon om stillingen? Ta gjerne kontakt med Bredo Steen-Gundersen, Country Director, Kalmar Norway.
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