Chief Product Officer

At No Isolation, your work has real purpose. You'll be contributing to a mission with a big impact — helping educators bring learning and belonging to every child. This is more than just a job; it's a chance to make a tangible difference in children's lives and to be part of a mission that improves society.

We are now looking to hire an experienced and visionary Chief Product Officer to lead our product development in the next phase of our journey. In this role you will own our product vision and drive our strategic product development to deliver superior customer value and an exceptional user experience through use of the latest technologies.

As the Chief Product Officer you are overall responsible for leading No Isolation's product development, in cooperation with the Director of Engineering and the CEO. Key areas of responsibility include owning the product vision and strategic product roadmap, leading execution of product development, building our product organization and capabilities, and contributing to further developing our customer offering.

No Isolation's Product Vision

• Develop product vision, with a holistic view of how we can support education providers in solving the problem of school absence, deliver high quality education to children that cannot physically attend school, and address the broader issue of mental health amongst children and young people.
• Identify potential adjacent and step-out product opportunities within the scope of our overall mission, taking into account customer pain-points, societal trends and new technology opportunities.
• Act as a visionary thought leader; inspire and challenge the rest of the organization on what we can achieve as a company.
• Contribute to communication/discussions with Board of Directors, investors and other stakeholders related to our Product vision and implications for company strategy.

Strategic product roadmap

• Own and develop our strategic product roadmap in line with product vision, customer feedback and pain points, and internal business needs.
• Engage with customers and our Customer Success professionals to understand customer needs and pain points, and identify new product features/functionality.
• Identify and develop new product opportunities to grow our business, such as enabling new commercial/business models and value-added services.
• Identify new product requirements that need to be addressed to deliver on our business strategy, e.g., requirements related to entry into new markets.

Prioritization and execution of product development

• Set product development priorities, e.g., on a quarterly basis according to customer and business needs, in cooperation with the leadership team.
• Work with Director of Engineering in sprint planning, balancing progress on strategic development priorities with bug fixing, addressing smaller, incremental improvements.
• Establish required processes and decision-making fora to ensure efficient execution.
• Ensure high quality customer information and communication.

Develop customer offering

• Drive strategic thinking on how we can combine our product and value-added services (delivered by Customer Success) to develop a high-value solution to customers, and the role and implications of our product in this context.
• Identify opportunities for product functionality that can create opportunities for ARR-expansion, and contribute to the commercial models that can realize this value.
• Work closely with Customer Success to further develop our customer journey, with particular emphasis and focus on how we can automate and "productify" this in a way that scales across customers and markets.

Develop Product capabilities, capacity and execution excellence

• Assess current capabilities and develop a plan for building a high performing Product function and organization.
• Set performance standards and requirements to employees and hold them accountable for delivery.
• Grow and develop employees through coaching, feedback and training.
• Identify capability and capacity gaps and own recruitment.
• Improve and, as required, establish systems, processes and ways of working to support efficient and high-quality product development.

As a person you are driven and take full ownership of projects, ensuring goals are met with a results-driven mindset. You are a collaborative leader who inspires and empowers teams to achieve shared objectives.

Key Skills and Competencies:

• Leadership excellence: Extensive leadership experience, with proven ownership of products and teams combining a strategic and hands-on approach.
• Strategic visionary: Significant expertise in product roadmap creation and strategic product development, ensuring alignment with company mission, strategy and long-term business goals, building on own thought leadership and insight into customer needs and technology trends.
• Improvement mindset: Constantly seeks opportunities to improve products, processes, and systems and works systematically to enhance product value, operational efficiency and customer satisfaction.
• Technical acumen: Strong technical understanding that enables effective collaboration with development teams and seamless prioritization and execution of product development.
• Customer- and user-centricity: Passionate about creating and maximizing customer value and user experience by delivering innovative solutions tailored to customer and user needs.
• Adaptability: Adept at balancing strategic oversight with operational execution, willingly engaging in detailed tasks when needed.
• Education: Relevant educational qualifications, with a minimum of Masters degree within STEM (Science, Technology, Engineering and Mathematics), ideally formal education within Software Product Design and Development.

First and foremost, we like to think you are excited by and would find meaning in contributing to our mission; to work with education providers in ensuring that children that cannot physically attend school can retain learning and social connection during times of absence. We can offer you the opportunity to become part of a unique journey where we change the lives of thousands of children.

The right candidate will have a unique opportunity to accelerate their professional development with significant room to grow and take on new areas of responsibility. You will be part of a well-established company with strong investors, strong management and founders and a board that is backing us to reach new heights.

Other key things we can offer:

• Opportunity for ownership through share program.
• 27 days holiday allowance, including 2 "PJ days".
• Flexible working hours with remote working possibility.
• New and modern offices in central Oslo with a hybrid work model.
• Full base-pay during parental leave and sick-leave.
• Access to digital mental health support.
• 1 hour exercise every week during work hours.

If you are excited about the opportunity to join a growing technology company, we would welcome the opportunity to talk to you in more detail. We have an informative prospect available that we will happily send to you. You can contact our recruitment partner, Erik Falk Hansen in Rede People AS. (erik@redepeople.com / +47 40 43 54 93)

Alternatively, you can apply directly via the apply button.

Welcome to No Isolation