Senior Software Support Engineer

6 days ago


Stavanger, Rogaland, Norway Horizon56 Full time

Are you an expert in providing product support to users? Are you service-minded, not afraid to take responsibility and can work independently? Then this position is for you.

About the Company:

At Horizon56, we are developing and implementing cutting edge software solutions for the oil & gas industry. As a testament to this, what we have delivered so far has been so well received by our users, that we now are in a situation where we need to deliver our products at scale.

You will join our team of software and support engineers where you will provide technical support to our clients, diagnosing and troubleshooting application problems, monitoring and maintaining our production and development environments in Azure.

The team has a flat, low-key, and fun work environment, where you will be able to bring your opinions and skills to life and build your own future. You will be primarily working from Stavanger, Norway with teams located across Denmark, UK, India, and USA.

Primary working hours for this position is 15:00-23:00 Monday-Friday.

Responsibilities:

  • Excellent written and verbal English language skills and ability to deliver simple and step-by-step technical assistance for international users.
  • Working knowledge of Azure Cloud Environment and application services.
  • Working knowledge of Relational database (MSSQL), Windows servers and basic SQL programming.
  • Ability to maintain Standard Operating Procedures or Knowledge bases and recommend changes whenever required.
  • Working knowledge on ITSM, escalation processes, and administration. Certification in ITIL V3/V4 foundation is an added advantage.
  • Experience in the oil and gas industry is a huge plus.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology, Customer Service, and Consulting

Industries

Software Development, IT System Training and Support, and Oil and Gas

#J-18808-Ljbffr

  • Stavanger, Rogaland, Norway Amitec Full time

    Amitec, a recognized leader in Europe for the AVEVA PI System, is dedicated to revolutionizing process data management and driving digitalization initiatives. Our mission is to enhance safety, reduce emissions, and improve efficiency across the process industry.The position:This role is perfect for tech enthusiasts who are detail-oriented, enjoy teamwork,...


  • Stavanger, Rogaland, Norway Corporater Full time

    Are you passionate about delivering exceptional customer support and solving complex technical issues? As a Senior Customer Support Consultant at Corporater, you will play a critical role in ensuring an outstanding customer experience by providing advanced technical and functional support to our global customers.You will be responsible for troubleshooting...


  • Stavanger, Rogaland, Norway Tenth Revolution Group Full time

    Get AI-powered advice on this job and more exclusive features.Building Software Teams in Norway and DenmarkThe Company:My client is Norway's leading IT consultancy, with teams all over the country. Join their friendly, close-knit office in Stavanger and work on exciting projects across the energy sector and beyond. You'll get the best of both worlds – the...


  • Stavanger, Rogaland, Norway Corporater Full time

    As a Senior Customer Support Consultant at Corporater, you will be responsible for delivering exceptional customer experiences and providing advanced technical support to our global customers. We are seeking a highly skilled professional with a strong understanding of software troubleshooting, SQL databases, integrations, and APIs.Key...


  • Stavanger, Rogaland, Norway Leap29 Full time

    Leap29 are looking for an experienced Senior Process Engineer on behalf of a major EPCI client in Stavanger. The candidate will have 5-10 years experience and should have been working in Norway for at least 1.5 years.Duties & ResponsibilitiesProficient in process software such as Aspen Hysys and UniSimDevelop and assist other process engineers in creating...


  • Stavanger, Rogaland, Norway Techconsult AS Full time

    At Techconsult AS, we are seeking a highly skilled Senior Automation Engineer to join our team.We are looking for professionals who can work in teams or individually to solve technical issues in projects and ensure their successful execution. As a Senior Automation Engineer at ABB, you must have good knowledge of software and hardware delivered by ABB and be...


  • Stavanger, Rogaland, Norway SLB Full time

    We are a global technology company, driving energy innovation for a balanced planet.At SLB we create amazing technology that unlocks access to energy for the benefit of all. That is our purpose. As innovators, that has been our mission for 100 years. We are facing the world's greatest balancing act- how to simultaneously reduce emissions and meet the world's...


  • Stavanger, Rogaland, Norway Zaptec AS Full time

    About ZaptecZaptec is a pioneering Norwegian company that specializes in providing EV charging solutions. With our cutting-edge technology, we have become a leader in the industry, offering highly efficient and user-friendly EV chargers that ensure easier access to personal electric transport.We believe in changing how we think about electric mobility, power...


  • Stavanger, Rogaland, Norway TN Norway Full time

    TN Norway is seeking a talented Senior Software Developer - Automation Focus to join our team. As an automation software developer, you will be responsible for designing, developing, and testing software solutions for automation systems. You will work closely with our team of engineers to ensure that all software meets the required quality and safety...


  • Stavanger, Rogaland, Norway AutoStore™ Full time

    Graduate Software Engineer page is loadedGraduate Software EngineerApply locations: Oslo, Norway; Stavanger, NorwayTime type: Full timePosted on: Posted YesterdayTime left to apply: End Date: March 31, 2025 (11 days left to apply)Job requisition id: JR102060We are seeking a graduate who is passionate about learning and growing as a software engineer. As a...


  • Stavanger, Rogaland, Norway Baker Hughes Gruppe Full time

    Key ResponsibilitiesAs a Product Support Engineer, you will be responsible for owning the resolution of post-sales technical customer issues, communicating effectively with direct organizations and presenting to senior leaders, handling latitude in project techniques, and managing diverse clients in a region while following frameworks.


  • Stavanger, Rogaland, Norway Tenth Revolution Group Full time

    Job DescriptionWe are seeking a Senior Software Engineer to join our team in Stavanger, Norway. The successful candidate will be responsible for designing, developing, and implementing cloud-based software solutions that meet the needs of our clients.The ideal candidate will have a strong academic background in an IT-related subject, at least 4 years'...


  • Stavanger, Rogaland, Norway Applica Full time

    Senior Electrical EngineerBe among the first 25 applicantsDevelop and design electrical systems for field development and modification projects, including power generation, distribution, electrical integration, and production systems.Contribute to front-end engineering design (FEED), ensuring electrical solutions align with project goals, safety standards,...

  • Software Engineer

    1 week ago


    Stavanger, Rogaland, Norway AutoStore™ Full time

    Company OverviewAutoStore is a global leader in robotic warehouse automation, revolutionizing the way businesses approach inventory management.Job DescriptionWe are seeking a highly motivated and skilled Software Engineer to join our 2025 Acceleration Program. As a member of this elite group, you will contribute to the development of cutting-edge software...


  • Stavanger, Rogaland, Norway TN Norway Full time

    We are seeking an experienced Operations Engineer to join our team at TN Norway. This role involves providing operational engineering support to various areas of responsibility, ensuring that designs, drawings, and documents meet client, industry regulatory, and Expro QMS requirements.">About Us">We are a full-cycle energy services expert offering innovative...


  • Stavanger, Rogaland, Norway Emerson Electric Full time

    The Senior Technology Development Engineer holds deep system understanding and uses this to drive quality in hardware, software, and system-related matters. The system knowledge and technical know-how enable technical and problem-solving skills that contribute to growing quality and performance of the products throughout the product's lifecycle. Works as a...


  • Stavanger, Rogaland, Norway TN Norway Full time

    We are looking for a seasoned process engineer to join our team as a Senior Chemical Engineer. In this role, you will be responsible for leading projects, providing technical guidance, and ensuring compliance with relevant standards and regulations.Key Responsibilities:Develop and implement process improvements.Conduct technical assessments and provide...


  • Stavanger, Rogaland, Norway Zaptec AS Full time

    At Zaptec, we're looking for a Senior Embedded Software Engineer to join our team.We combine the latest tech with human-centered design to offer highly intuitive and efficient EV chargers that ensure easier access to personal electric transport.This gives people the freedom and potential to travel into a more sustainable future. How neat is that?Within just...

  • Senior Engineer

    2 days ago


    Stavanger, Rogaland, Norway Baker Hughes Gruppe Full time

    Senior Engineer - Technical SupportAre you a Senior Engineer looking for a new inspiration?Do you want to influence every step of the product life cycle from idea to creation?Join our Baker Hughes Technology teamYou will find yourself in a dynamic environment where ongoing, substantial investment in R&D turns our ideas into reality.Partner with the bestAs a...


  • Stavanger, Rogaland, Norway TN Norway Full time

    Social network you want to login/join with:Senior Mechanical EngineerLocation: Stavanger, NOEmployment type: EmployeePlace of work: OfficeOffshore/Onshore: OnshoreTechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be...