Customer Experience Specialist

1 week ago


Oslo, Oslo County, Norway Lululemon Athletica Full time

Lululemon Athletica is committed to creating innovative performance apparel for yoga, running, and other athletic pursuits. Our goal is to provide transformational products and experiences that support people in achieving their goals.

Role Summary

The Educator role is a vital part of our organization's success. Educators are experts in creating world-class customer service, engaging with guests, and sharing product education. They work closely with the team to ensure a seamless guest experience.

Main Responsibilities

The main responsibilities of this role include:

  • Ensuring a great guest experience by interacting with customers, assessing their needs, and providing customized solutions.
  • Delivering technical product education by articulating the value and benefit of the product.
  • Facilitating end-to-end guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Maintaining a respectful and inclusive team environment, welcoming differences, and celebrating individuality.
Key Qualifications

To excel in this role, you will need:

  • Inclusion & Diversity: Creating an inclusive environment that values diversity.
  • Guest Experience: Enjoy working with customers, understanding their needs, and providing excellent service.
  • Personal Responsibility: Accepting responsibility for actions and being dependable.
  • Collaboration and Teamwork: Working productively with others to achieve goals.
Our Benefits

We offer a comprehensive compensation package, including competitive base pay, team-based bonus programs, extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, and personal and professional development programs.



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