
Network and System Support Professional
20 hours ago
Halr Tech Group Overview
We provide expert recruitment services to match top talent with leading companies, leveraging industry expertise and innovative technology.
Job Role
This on-site role involves providing technical support and resolving issues related to hardware, software, and networks. The ideal candidate will have experience in troubleshooting and maintaining IT infrastructure.
Key Tasks:
- Provide technical support for hardware, software, and network-related issues.
- Responsible for efficient troubleshooting and resolution of IT incidents.
- Maintenance of IT infrastructure, including system updates and security patches.
- Deployment and configuration of new technologies.
- Documentation of technical issues and resolutions.
- Support for end-users with software applications and IT tools.
- Compliance with IT security policies and procedures.
Essential Qualifications:
- Proven track record as a Technology Support Analyst or similar role.
- In-depth knowledge of Windows and macOS operating systems.
- Experience in network troubleshooting, software installation, and hardware maintenance.
- Awareness of Active Directory, Office 365, and cloud-based solutions.
- Exceptional problem-solving skills and attention to detail.
- Excellent communication skills to assist both technical and non-technical individuals.
- Readiness to work on-site.
What We Offer
- Competitive remuneration package.
- Challenging opportunity to work with cutting-edge technology.
- Ongoing professional development and training opportunities.
- Dynamic and collaborative work environment.
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