
IT Infrastructure Support Specialist
22 hours ago
About Halr Tech Group
We specialize in technology-driven recruitment, combining innovation with industry expertise to connect top talent with leading companies.
Job Overview
This on-site role is ideal for a problem-solver who enjoys troubleshooting and providing technical support to end-users and IT teams.
Key Responsibilities:
- Provide technical assistance for hardware, software, and network-related issues.
- Troubleshoot and resolve IT incidents efficiently, escalating where necessary.
- Maintain and support IT infrastructure, including system updates and security patches.
- Assist in deploying and configuring new technologies.
- Document technical issues and resolutions for future reference.
- Support end-users with software applications and IT tools.
- Ensure compliance with IT security policies and procedures.
Requirements:
- Proven experience as a Technology Support Analyst or similar role.
- Strong knowledge of Windows and macOS operating systems.
- Experience with network troubleshooting, software installation, and hardware maintenance.
- Familiarity with Active Directory, Office 365, and cloud-based solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to assist both technical and non-technical users.
- Ability to work on-site.
Benefits:
- Competitive salary.
- Opportunity to work with cutting-edge technology.
- Professional development and training opportunities.
- Collaborative and dynamic work environment.
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