Product Ambassador

5 days ago


Oslo, Oslo County, Norway Arc'teryx Equipment Full time

Company Overview:

Arc'teryx Equipment is a renowned outdoor brand that values delivering exceptional customer experiences.

We are seeking a Product Guide to join our team and contribute to our mission of inspiring breakthrough thinking and continuous improvement.

The ideal candidate will be passionate about delivering outstanding customer service, have a strong understanding of our products, and be able to effectively balance autonomy and collaboration.

Key Responsibilities:

  • Deliver Best-in-Class Brand Experience: Share technical product knowledge with guests, support problem-solving, and create unforgettable experiences.
  • Product Knowledge and Guest Interactions: Develop a deep understanding of our products and seamlessly integrate this information into guest interactions in an authentic way.
  • Brand Ambassadorship: Champion Arc'teryx as a brand ambassador both in-store and in the community.
  • Team Collaboration: Maintain open, collaborative relationships with your team and store leadership, supporting in elevating the guest experience through projects and brand initiatives.
  • Store Tasks and Operations: Participate in various store tasks as assigned by the leadership team, including receiving and unpacking inventory boxes.

Requirements:

  • Passion for Customer Service: Deliver exceptional customer experiences and hold yourself accountable for meeting expectations.
  • Flexibility and Adaptability: Remain highly flexible and adaptable when faced with ambiguity, effectively balancing autonomy and collaboration.
  • Problem-Solving Skills: Self-motivated and enjoy solving problems, seeking the best solutions with an unwavering commitment to doing what is right.
  • Availability Requirements: Available for a minimum of one open, one close, and one weekend shift each week, reflecting the needs of the business.

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