
Retail Experience Lead
5 days ago
About Us:
Arc'teryx Equipment is a leading outdoor brand that prioritizes creating a better world, together. We're looking for a Product Guide to help us achieve our goals.
Job Description:
This role involves delivering a best-in-class brand experience to our guests, building a strong understanding of our products, and championing Arc'teryx as a brand ambassador.
Responsibilities:
- Guest Interactions and Product Knowledge: Develop a deep understanding of our products and seamlessly integrate this information into guest interactions in an authentic way.
- Brand Ambassadorship and Teamwork: Champion Arc'teryx as a brand ambassador both in-store and in the community, maintaining open, collaborative relationships with your team and store leadership.
- Store Tasks and Operations: Participate in various store tasks as assigned by the leadership team, including receiving and unpacking inventory boxes.
- Guest Experience and Feedback: Support in elevating the guest experience through projects and brand initiatives, providing feedback on merchandising and in-store experience to help drive sales.
Requirements:
- Customer Service Skills: Deliver exceptional customer experiences and hold yourself accountable for meeting expectations.
- Problem-Solving Abilities: Self-motivated and enjoy solving problems, seeking the best solutions with an unwavering commitment to doing what is right.
- Availability and Flexibility: Available for a minimum of one open, one close, and one weekend shift each week, reflecting the needs of the business.
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