
Multilingual Customer Service Representative in Oslo
2 days ago
Nordic Jobs Worldwide is seeking a multilingual customer service representative to join our team in Oslo. As a customer support agent, you will be responsible for handling incoming calls and chats from customers regarding various requests related to orders, invoices, cancellations, and TV/broadband support.
Job Description:This role involves working in a dynamic environment where you will receive incoming calls from customers with different needs. Your primary responsibilities will include answering phone calls, resolving customer complaints, and providing solutions to their problems.
We are looking for candidates who are fluent in Swedish, both spoken and written, and have a mature vocabulary. Additionally, the ability to understand Norwegian with no problems is essential. You should be able to work independently, think critically, and multitask efficiently.
The ideal candidate should possess excellent communication skills, both verbal and written, and be able to handle stress and pressure effectively. Prior experience in sales or customer service is an asset, but not mandatory. We offer comprehensive training to ensure your success in this role.
Benefits:
- Fixed salary of NOK 150/hour + commission based on upselling
- Full-time position with working hours 8-19:00 (8-hour shifts, rotating schedule, 5 days a week)
- Work approximately 2 Saturdays per month 9-16
- Possibility of part-time for students
- Discounts at Sats, dental insurance, career opportunities, canteen, social events, and fresh offices with a young and energetic environment
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