HXM Project Manager

1 day ago


Oslo, Oslo County, Norway TN Norway Full time

Care4HR Operations Manager Job Description:

TN Norway is seeking an experienced Operations Manager to oversee the day-to-day management of care4HR within the Nordic region.

Key Responsibilities:

  • Day-to-Day Operations Management: Oversee care4HR's daily operations, including resource allocation and coordination.
  • Content & Process Management: Maintain and update internal care4HR SharePoint site, templates, procedures, customer overviews, and key client information.
  • Compliance & Documentation: Ensure compliance, routines, and documentation for managing consultants' access to client instances.
  • Graduate (Dispatcher) Coordination: Onboard, educate, and follow up with dispatchers (graduates) to manage ticket coordination seamlessly.

Requirements:

  • Proven experience in operations management, IT services, or a similar role.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills in English, with proficiency in another Nordic language being an advantage.
  • A proactive and detail-oriented approach with strong problem-solving skills.
  • Experience in coordinating with multiple stakeholders.
  • Strong analytical skills and familiarity with service management tools and reporting.

We offer a dynamic and collaborative working environment within an international organization. Opportunities for professional growth and development, flexible working conditions, and an attractive compensation package are also available.



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