Influential Retail Leadership Position

5 days ago


Oslo, Oslo County, Norway H&M group Full time

Company Overview

Weekday is a dynamic and creative destination for the youth generation. As part of H&M Group, we thrive on our unique multi-brand experience, built on three distinctive brands: Weekday, Monki, and Cheap Monday.

We are driven by responsible and progressive values, fuelled by creativity and community engagement. Our mission is to empower self-confidence and self-expression through inspiring initiatives.

Job Description

As the In Store Commercial Manager at Weekday, you will play a pivotal role in crafting exceptional customer experiences that elevate store sales and create an inviting atmosphere. With a dedicated team by your side, you will lead in delivering outstanding service and operational excellence.

Key Responsibilities:

  • Deliver Exceptional Customer Service
  • Manage and lead store merchandising, sales activities, campaign activation, and stock management to maximise selling opportunities
  • Analyse selling information and take responsibility for the visual direction of the store
  • Lead a team of sales assistants to achieve excellent standards of service
  • Support recruitment and ensure induction and training of new starters
  • Oversee store operations
  • Be a brand ambassador and provide the best experience for our customers

Required Skills and Qualifications

To succeed in this role, you should have:

  • Knowledge and Experience
  • A deep understanding of what makes a great customer experience
  • Experience working with visual-merchandising guidelines, including window display and mannequin styling
  • Experience taking informed VM actions based on commercial KPIs and sales data
  • Prior retail or customer-facing experience
  • Fluency in Norwegian and English

Benefits

As an employee at H&M Group, you can expect:

  • Competitive Perks and Benefits
  • A staff discount card usable across all H&M Group brands in stores and online
  • Participation in the H&M Incentive Program (HIP)

Others

At H&M Group, we strive for a fair and equal hiring process. Please do not attach a cover letter to your application.



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