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Digital Transformation Consultant
6 days ago
Job Title: Print Industry Innovator
Job SummaryThis role is ideal for a highly motivated and experienced professional looking to make a meaningful impact in the print industry. As a Print Industry Innovator at GelatoConnect, you will work closely with customers to understand their business challenges and develop innovative solutions that meet their needs.
Key Responsibilities:
- Collaborate with the sales team to understand customer needs and requirements.
- Work with customers to gather requirements and understand their business challenges.
- Prepare and deliver technical presentations and product demonstrations to existing and new customers.
- Develop proposals, including scope, cost estimates, and implementation timelines.
- Design and recommend solutions that meet customer needs.
- Answer technical questions and address customer concerns during the sales process.
- Provide input on sales strategies and tactics to improve customer engagement.
- Build and maintain strong relationships with customers, acting as a trusted advisor.
- Conduct training sessions and workshops for customers and internal teams.
- Collaborate closely with cross-functional teams to align service delivery with overall business objectives and drive product enhancements based on customer feedback.
Requirements
Required Skills and QualificationsA Bachelor's degree in computer science, engineering, business, or a related field is required; an advanced degree is preferred. Proven experience (3+ years) in a similar role within the software industry, with a focus on presales, is also essential.
Strong problem-solving and analytical skills, excellent communication and interpersonal skills, and demonstrated ability to drive results, manage stakeholder expectations, and navigate challenging situations with diplomacy and professionalism are all required.
Benefits
Joining the Gelato TeamWe are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission.
We expect a lot and are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.
We pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences.
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