
Game Experience Engineer
4 days ago
Job Overview:
We are a leading provider of interactive games and social experiences, committed to creating unique and engaging moments for our guests, franchisees, shareholders, partners, community, and employees. As a Game Experience Engineer, you will play a vital role in ensuring the seamless operation of our products and building strong relationships with partners.
Responsibilities:
- Install new shuffleboards and tech products, including cameras, computers, wiring, and software.
- Provide 3rd-line technical support, troubleshooting issues both remotely and on-site.
- Ensure timely servicing and maintenance to minimize product downtime.
- Train venue staff on product operation and maintenance.
- Build and maintain strong relationships with B2B partners and venue teams.
- Host, set up, and dismantle tables for events.
- Promote and sell SHUFL+ and accessories.
About You:
We are looking for someone who:
- Is hands-on, a practical problem solver with experience in IT systems, electrical/electronic systems, or a tech environment.
- Has strong customer service skills and the ability to engage positively with partners.
- Can demonstrate proven experience delivering training to individuals and groups.
- Is comfortable working in a fast-paced environment, meeting demanding targets.
- Is flexible and willing to travel across the country and internationally, sometimes at short notice.
- Has the ability to manage their own schedule and work both independently and as part of a team.
- Full valid Norwegian driving license which ideally includes category BE. If you don't currently hold a BE category on your driving license but are willing to obtain one we encourage you to apply.
- Fluency in English is required; additional languages such as Norwegian, French, Spanish, and Polish are an advantage.
Why Work with Us?
We offer a dynamic and supportive work environment, ongoing training and development opportunities, the chance to work with cutting-edge technology, and a competitive salary and benefits package.
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