Global Campervan Operations Specialist
5 hours ago
Company Overview:
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a strong focus on customer satisfaction and a digital approach, Indie Campers has developed a comprehensive booking experience and offers high-quality road trips at affordable prices.
The company has welcomed over 300,000 travelers from 169 countries, with over one million nights rented through its travel platform. Indie Campers offers a range of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to buy vehicles available for sale.
About the Role:
We are seeking a motivated university student or recent graduate to fill the role of Global Campervan Operations Specialist in our Depot in Hell-Trondheim. As an International Operations Intern, you will be representing our brand in person, providing world-class customer service to our guests during check-ins and check-outs.
Job Responsibilities:
- Front-office activities: Provide customer service and sales support, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.
- Back-office activities: Align reservations with available campervans, verify and prepare campers and road trip extras and kits, maintain campervans in top condition, identify and act on maintenance or repair needs, and support the team in monitoring the existing stock and coordinating the fleet of campervans.
Requirements:
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship;
- You are fluent in English, have a work permit, and a valid driver's license (mandatory);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
What We Offer:
- A competitive salary of approximately NOK 250,000 - NOK 350,000 per year, depending on location, country, and region (accommodation not included);
- Online and on-the-job training to develop relevant skills such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics;
- International opportunities and the possibility of integration in Indie Campers after the internship;
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