International Operations Coordinator

1 month ago


Trondheim, Trøndelag, Norway Indie Campers Full time

The Role

We are seeking a motivated and detail-oriented individual to join our team as an International Operations Intern at our Depot in Hell-Trondheim. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, ensuring seamless campervan handovers, and contributing to the overall success of our business.

Key Responsibilities

  • Customer Service and Sales: Handle check-ins and check-outs, register guests, process payments, explain campervan functionalities, and upsell road trip extras.
  • Back-Office Activities:
    • Operations Handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
    • Quality Control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
    • Support Activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You like international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
  • You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.

The Indie Commitment

  • All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and the possibility of integration in Indie Campers after the internship.

Internship Options

Minimum of 3 months and up to 12 months internship (flexible according to students' availability).



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