Airport Operations Supervisor

1 day ago


Oslo, Oslo County, Norway Qatar Airways Full time
Job Description:

We are recruiting for the role of Airport Services Duty Supervisor in Ground Services based at Oslo. This position is for a fixed 2-year contract.

As a key member of our team, you will supervise your team to deliver exceptional customer service to our customers and ensure they receive the award-winning 5-star service Qatar Airways is renowned for. You will also be required to support the Airport Services Manager when needed, as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding, and any other challenges.

The successful candidate will have the following qualifications and skills:

  • Relevant College or University qualification
  • Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level
  • Excellent communication skills with fluency in the English language
  • Knowledge of Weight and Balance, Ramp handling, and Dangerous Goods Regulations
  • Able to perform duties under pressure while maintaining the highest levels of customer service standards
  • Good understanding of conditions of carriage, International Civil Aviation Safety, and Security procedures
  • Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations, and ramp handling
  • High level of computer literacy
  • Excellent customer focus and service delivery

About Qatar Airways Group:

We're a global airline that delivers excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. Our story started with four aircraft, and today we create unique experiences for our customers and innovate behind the scenes. Every person contributes to our proud story of spectacular growth and determination.



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