Ground Services Supervisor Leader

20 hours ago


Oslo, Oslo County, Norway Qatar Airways Full time
About the Role

This is an exciting opportunity to join Qatar Airways as an Airport Services Duty Supervisor. You will be responsible for supervising airport teams, facilitating ramp handling, and planning efficient duty allocations.

Responsibilities Include:
  1. Ensuring Smooth Airport Operations: Collaborate with airport staff to expedite departures and maintain a smooth flow of operations.
  2. Leading a High-Performing Team: Supervise and lead a team of customer service agents to deliver exceptional service, on-time flight closure, and overall on-time performance.
  3. Strategic Planning: Develop and implement effective plans to allocate manpower during duty periods and support the Airport Services Manager during flight disruptions.
  4. Building a Positive Team Culture: Foster a positive and productive team culture through excellent leadership skills, constructive feedback, and coaching.
  5. Reporting and Record-Keeping: Generate various reports to track performance and maintain accurate records.
  6. Ticketing Team Management: Train and develop the ticketing team to ensure they have the necessary skills to excel in their roles.


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