Customer Support Specialist

15 hours ago


Oslo, Oslo County, Norway Orion Group Full time
Orion Group Job Description

We are seeking a highly skilled and organized Customer Support Specialist to join our team. In this role, you will work closely with key client customers in Norway, primarily in the energy markets.

The customer support department plays a crucial role in building strong relationships with clients by selling, planning, and executing projects from major upgrades to urgent call-outs.

Your responsibilities will include:

  • Preparing quotations, including obtaining prices and solutions from subcontractors
  • Planning and coordinating service assignments (activities and scheduling)
  • Order processing, invoicing, and customer management
  • Identifying customer needs and service opportunities
  • Contributing to sales activities planning and execution
  • FOLLOWING UP ON COMMITMENTS FROM SERVICE AGREEMENTS

To be successful in this role, you will need:

  • Experience in sales, project management, and customer relations
  • Strong organizational skills
  • A previous role in a technical industry would be advantageous but not essential
  • Excellent communication skills

You will collaborate with service engineers in Oslo and work closely with global service organizations in Sweden and external suppliers. A strong understanding of Scandinavian languages is necessary, and proficiency in English is required.



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