Global Head of Operations

2 days ago


Oslo, Oslo County, Norway Appear Full time
About Appear

At Appear, we're shaping the future of service delivery. As a global company, we're dedicated to providing exceptional customer experiences across multiple regions.

Our Services

  • We oversee Customer Services, Customer Success, and Professional Services worldwide, ensuring seamless execution and adaptability in diverse markets.
  • Our services are designed to meet the evolving needs of our customers, with a focus on delivering high-quality solutions that drive business growth and profitability.

The Role

Services Vision & Roadmap

As the Global Head of Services, you'll be responsible for developing and maintaining a comprehensive strategy for our service offerings, aligned with overall business objectives.

You'll identify market trends and customer feedback to shape our services, ensuring we differentiate ourselves in a competitive landscape.

Serving as the primary owner of our global service portfolio, you'll define standard offerings, packages, and pricing models in coordination with Commercial teams.

Collaborating with Product Management, you'll ensure seamless integration and a holistic customer experience.



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