Head of Service Excellence

2 days ago


Oslo, Oslo County, Norway Appear Full time
About the Team

We're a global company with a diverse team of professionals from over 30 nationalities.

Our Team Structure

  • We operate in a matrix structure, with regional service teams adapting centrally defined methods and frameworks to local needs.
  • Maintaining direct functional alignment with the Global Head of Services, regional teams ensure consistent quality and methodology across regions.

The Job

Executive Alignment & Influence

You'll work closely with Commercial (Technical Sales) and Product teams to continually refine, evolve, and expand our offerings.

Partnering with the COO and executive leadership, you'll integrate service initiatives into broader operational and financial planning.

Driving profitability and customer satisfaction, you'll balance high-quality, consistent service delivery with the flexibility needed for local market adaptation.



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