
Data Insights Specialist
1 day ago
Fortum is a Nordic energy company dedicated to powering a world where people, businesses, and nature thrive together. Our purpose is guided by our ambitious environmental targets, making us one of the cleanest energy producers in Europe. We generate and deliver clean energy reliably and help industries decarbonize their processes.
Job Description
We are seeking an experienced Digital Offering Strategy Lead to join our team. In this pivotal role, you will be responsible for owning data insights, facilitating strategic planning, leading strategic projects, business case development, and supporting customer behavior data to drive customer-centric service and product development. You will also deliver competitor insights and benchmarks to inform our strategic decisions.
Key Responsibilities:
- Ensure data accuracy and accessibility for stakeholders at all levels.
- Lead your own strategic projects as well as contribute with analytical aspects of other strategy development processes, providing data-driven insights and recommendations to support the development of business strategies and objectives as well as business case development.
- Analyze customer data to uncover patterns, trends, and opportunities. Provide actionable insights to product teams to enhance customer-centric development and improve user experiences.
- Conduct competitive analysis and benchmarking studies to understand market positioning. Provide insights into industry trends and competitor strategies to inform our product development and marketing efforts.
Required Skills and Qualifications
To excel in this role, you are expected to possess:
- A bachelor's or master's degree holder in Engineering, Business Administration, Computer Science, or a related field.
- Experienced with a minimum of 4 years in management consulting, data analytics, business intelligence, or a similar role.
- Proven in delivering actionable insights that have driven revenue growth, improved customer retention, or added new revenue streams.
- Experienced in strategic planning and presenting to senior executives.
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