
Operations and Customer Service Lead
1 day ago
H&M Group Career Opportunities
We are seeking a highly motivated and experienced professional to join our team as Cash & Store Operation Responsible in Bergen.
About the Job- You will be responsible for ensuring the smooth operation of our cash office and back-of-house areas, including processing daily sales, banking, and overseeing store operations.
- You will also be responsible for training colleagues on store operations and implementing commercial activities.
- The ideal candidate should have prior retail or customer-facing experience and be fluent in Norwegian and English.
- Customer Service: Provide excellent customer service, including styling advice, product knowledge and store experience.
- Operations: Process and bank daily sales, input payroll and oversee store operations.
- Training: Take ownership of the store audit result and train others on store operations.
- Prior retail or customer-facing experience.
- Fluent in Norwegian and English.
- Previous knowledge of cash management & payroll entry is an advantage.
- We offer attractive benefits with extensive development opportunities around the globe.
- All employees receive a staff discount card, usable on all our brands in stores and online.
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