
Retail Team Lead
2 days ago
A dynamic and innovative market leader seeks a key holder to lead our store operations and drive customer satisfaction. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing store operations, and mentoring a team of sales assistants.
About Us:
ARKET is a modern market with a unique blend of fashion, homeware, and food. Our mission is to democratize quality by offering accessible, well-made, and durable products designed to be used and loved for a long time.
Job Description:
The key holder will be responsible for:
- Providing exceptional customer service through styling advice, product knowledge, and store experience
- Opening and closing the store, collaborating with other members of the management team when required
- Analyzing sales data and working with the store management team to maximize sales performance
- Leading a team of sales assistants to achieve excellent standards of service
- Overseeing store operations
- Serving as a brand ambassador and providing the best experience for our customers
Requirements:
To succeed in this role, you should have prior retail or customer-facing experience, proficiency in Norwegian and English, and knowledge of what makes a great customer experience.
Benefits:
We offer a competitive compensation package, extensive development opportunities, and a collaborative work environment. Our benefits include a 25% staff discount applicable on all H&M Group brands in stores and online, as well as inclusion in our H&M Incentive Program – HIP.
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