Retail Floor Innovators

3 days ago


Oslo, Oslo County, Norway Arc'teryx Limited Full time

About Our Company Culture

Arc'teryx Limited is committed to fostering a culture of creativity, innovation, and continuous improvement. We believe that every individual has the potential to make a meaningful contribution, and we empower our employees to take ownership of their work and strive for excellence.

We prioritize diversity, equity, and inclusion, and we actively seek out talented individuals who reflect the communities we serve. As a Product Guide, you will be part of a dynamic team that is passionate about creating a positive impact, while also driving business results.

Key Responsibilities

  • Delivering a best-in-class brand experience to our customers through sharing technical product knowledge and supporting with problem solving.
  • Building a strong understanding of our products and seamlessly weaving this information into customer interactions in an authentic way.
  • Championing Arc'teryx as a brand ambassador both in-store and in the community.
  • Developing your passions both in and out of the store with the support of the team.
  • Supporting in elevating the customer experience by working with the store leadership team on projects and brand initiatives.
  • Providing feedback on merchandising and in-store experience to help drive sales.
  • Maintaining an open, collaborative relationship with your team and store leadership.
  • Supporting with and participating in various store tasks as assigned by the leadership team.
  • Answering store phones and responding to customer inquiries in a timely and professional manner.
  • Utilizing the Point-of-Sale system to accurately and efficiently process customer transactions, including warranties, Used Gear trade-ins, purchases, and returns.
  • Receiving and unpacking boxes for inventory as required (boxes can weigh 5 - 30 lbs).


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