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Head of Operations
2 months ago
Vi søker en erfaren leder med lidenskap for operasjonell dyktighet til å lede en sentral avdeling i vårt selskap.
Om stillingenSom Head of Operations hos Hartmark Executive Search AS spiller du en sentral rolle i å sikre effektivitet og optimal ytelse innenfor våre operasjonelle områder. Du leder et dyktig team og implementerer beste praksis innen kundeservice, logistikk og service for å møte våre mål og kundenes behov.
Ansvarsområder- Operasjonelt ansvar: Du er ansvarlig for hele verdikjeden og kundeservice, med fokus på å levere i samsvar med forventningene.
- Personal- og lederansvar: Du leder et team og er ansvarlig for å skape en god tverrfaglig kultur.
- Kvalitetsforbedring og automatisering: Du arbeider for å forbedre kvaliteten og automatisere arbeidsprosesser.
- Driftsplaner og leveranse: Du er ansvarlig for å implementere effektive driftsplaner for kontinuerlig leveranse av høy kvalitet.
- Interne og eksterne leverandører: Du er ansvarlig for å evaluere og sikre at våre leverandører leverer høy kvalitet.
Rette vedkommende har erfaring med personalledelse, inkludert ledelse av ledere, og har god evne til å motivere ansatte og utvikle høyt presterende team. Du har erfaring med å utarbeide forretningsstrategi og implementere effektive prosesser og standarder. Du er også erfaren i å koordinere kundeserviceoperasjoner og sikre god kundeopplevelse.
Utdanning og erfaringVi søker en kandidat med minimum bachelorgrad og minimum 5 års ledererfaring. Du har god formidlingsevne skriftlig og muntlig, norsk og engelsk.
Hva vi tilbyrVi tilbyr en spennende og variert stilling med lederansvar for fagfolk med varierte arbeidsoppgaver. Du vil være en sentral del av vårt team og ha mulighet til å bidra til vårt selskaps suksess. Vi tilbyr også konkurransedyktig lønn, gode pensjons- og forsikringsordninger.
