Service Delivery Specialist

2 weeks ago


Oslo, Oslo County, Norway Thermo Fisher Scientific Inc. Full time
Job Summary

We are seeking a highly skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for providing planned maintenance, repairs, and other verification/qualification services on laboratory instruments at customer sites.

Key Responsibilities:
  • Provide excellent service to customers by performing high-quality maintenance and repairs on laboratory instruments.
  • Collaborate with internal partners and peers to resolve customer issues and improve processes.
  • Maintain technical proficiency by attending trainings, staff meetings, and keeping up to speed on new products, markets, customers, and competitors.
  • Travel frequently to customer sites, working both from home and in laboratory environments.
Requirements:
  • Bachelor's degree in Biology, Chemistry, Biomedical Engineering, or related field, or equivalent experience.
  • Fluency in English and a Scandinavian language.
  • Current driver's license and ability to travel regularly.
  • Strong analytical and problem-solving skills, mechanical skills, and manual dexterity.
  • Experience in a customer-facing role and effective communication skills.
  • Ability to work independently and as part of a team.


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