
Senior Cybersecurity Engineer
3 days ago
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology.
Company Overview:
We are a leading provider of rail solutions, with a commitment to innovation and sustainability. Our work is driven by a passion for delivering exceptional customer experiences.
The Role:
This role involves managing day-to-day activities, performing operations, anticipating operational problems, and contributing to improving system operation. You will also optimize Hitachi support by liaising with the Service Delivery Manager, defining troubleshooting procedures, mentoring support staff, and keeping up to date with the latest technologies.
Responsibilities:
- Manage day-to-day activities: services provided to internal or external customers, support to the system, and support to IS-IT in operation.
- Perform operations, anticipate operational problems, and contribute to improving system operation.
- Continually improve the system and IS-IT, prevent customer issues, and manage corrective actions.
- Optimize Hitachi support by:
- Liaising with the Service Delivery Manager to consider customer dissatisfaction factors and proposed improvement solutions or processes.
- Defining and/or completing troubleshooting procedures.
- Mentoring and training of support staff.
- Keeping up to date with the latest technologies.
- Maintain a safe and healthy work environment by following and enforcing standards and procedures, complying with legal regulations.
- Execute incident response activities as Incident Manager - participate in the detection, containment, and eradication efforts of information security incidents as well as the restoration of affected systems.
- Support updating incident response procedures and recording decisions, actions, and inputs/outputs pertaining to incident response where needed.
- Oversee security event monitoring, threat management, and threat modeling, identify threat vectors and develop use cases for security monitoring. Create and update reports, dashboards, and metrics for security monitoring.
- Hunt for signs of malware and malicious events not detected by existing security controls.
- Provide monthly status report on security incidents or events to support the overall monthly report to the customer.
- Assist in implementing new security mechanisms and features, and maintain/improve existing ones, e.g., user and access management or playbooks.
- Support the deployment of patches when needed.
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